information when you access or use StrainRx’ (a) websites, portals, mobile applications, channels and
(b) social media pages and channels (collectively, the “Websites”), including any services, features, media,
functions, content, tools and links contained or offered therein (collectively, the “Services”). For
affiliated entities which: (x) are, directly or indirectly, majority-owned by StrainTech, Inc., the direct
parent company of StrainRx; and (y) own the applicable Websites or provides the applicable Services that you
may be accessing or using. When you use the Websites or Services, you consent to our collection, use, and
contract between the applicable StrainRx entity that owns the applicable Website or provides the applicable
Services that you may be accessing or using, on the one hand, and you and your successors and heirs, and (if
"you" or "your"), on the other hand. By accessing or using any of the Websites or Services, you are agreeing
not access or use any of the Websites or Services or create an account or user profile.
make any material changes, we will notify you by sending you an e-mail communication to the last e-mail
address you provided to us and/or by prominently posting a notice of the changes on the Websites. Any
(if applicable) or our posting of notice of the changes on the Websites. You are responsible for providing
us with your most current e-mail address. In the event that the last e-mail address you provided to us is no
longer valid, or for any reason is not capable of delivering to you the notice described above, our dispatch
of the e-mail containing such notice will nonetheless constitute effective notice of the changes described
in the notice. If your e-mail address is not up to date or is not working, the posting of a notice of
therein. Continued use of any of the Websites or Services following notice of such changes shall indicate
your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
We may also post additional privacy policies or statements that apply to certain portions of the Websites or
Services, and your access to and use of such Websites or Services shall be deemed to be your approval and
consent to such additional privacy policies or statements.
We generally use your information to:
- Facilitate the creation of and to secure your User Account (as defined below) on the Services;
- Identify you as a user in our system;
- Provide, personalize, and improve the Services;
- Provide feedback and user base demographics to third party businesses listed on the Websites or
- Communicate with you about your use of the Services;
- Develop new products and Services,
- Track usage of the Websites and Services;
- Customize the advertising you view and recommend content;
- Backup our systems and allow for disaster recovery;
- Fulfill your requests and provide customer support;
- Send newsletters, surveys, offers and promotional materials related to the Services and your user
preferences and behaviors and for other marketing purposes of StrainRx using your contact
- Protect, investigate, prevent and potentially take action against possible fraudulent, unauthorized,
or illegal activities;
- Respond to claims that Website content is inauthentic, counterfeit, or otherwise violates the rights
of third parties;
- Respond to your requests for customer service;
- Protect our rights and the rights of other users;
any other policies governing your access to or use of any of the Websites or Services; and
We may also use your information to verify your geographic location. We may use your geographic location
data to personalize and improve our Websites or Services, to recommend content, or determine whether the
information you have requested is available in your location.
- We may share your personal information with your consent or at your direction.
- We may also share your information with others who perform services on our behalf.
- We also may disclose your information if we believe doing so is appropriate or necessary to prevent
any liability, or fraudulent, abusive, or unlawful uses or to protect StrainRx, our Websites and
Services; or any rights, property, or personal safety of StrainRx or others.
- In the event that StrainRx is or may be acquired by or merged with another company or involved in
any other business deal (or negotiation of a business deal) involving sale or transfer of all or
part of our business or assets, we may transfer or assign your information as part of or in
connection with the transaction and such acquiror or merged entity may thereafter utilize your
bankruptcy, or receivership, information may be transferred as a business asset.
- We may share your information with any of the affiliated entities that comprise the Company.
We may also share aggregated and reasonably anonymized data with our partners, advertisers, and other third
- Account Information: If you create an account on any of the Websites or Services (a “User Account”),
we may store and use your full name, email address, zip code, and other information you may provide
with your User Account, such as your gender and birth date. Your first name and last initial, as
well as any photo you submit through the registration process, may be publicly displayed as part of
your User Account profile.
- Public Content: The information that you contribute through or post on the Websites or Services is
intended for public consumption, including your reviews, tips, photos, videos, check-ins, comments,
likes, posts, events, bookmarks, friends, lists, compliments, and basic User Account profile
information. We may display this information through the Websites or Services, share it with
businesses, and further distribute it to a wider audience through third party sites and services.
- Communications: When you sign up for a User Account or use certain features, you are opting to
receive messages from other StrainRx users, businesses, and StrainRx itself. While you can manage
some of your email preferences, please note that you cannot opt-out of receiving certain
administrative, transactional, or legal messages from StrainRx. We may also track your actions in
response to the messages you receive from StrainRx or through the Websites or Services, such as
whether you deleted, opened, or forwarded such messages. If you exchange messages with others
through the Websites or Services, we may store them in order to process and deliver them, allow you
to manage them, and we may review and disclose them in connection with investigations related to the
operation and use of the Websites or Services. We may not deliver messages that we believe are
objectionable, such as spam messages or requests to exchange reviews for compensation. If you send
or receive messages through the Websites or Services via SMS text message, we may log phone numbers,
phone carriers, and the date and time that the messages were processed. Carriers may charge
recipients for texts that they receive. We may also store information that you provide through
communications to us, including from phone calls, letters, emails and other electronic messages, or
in person. If you are a representative of a business listed on StrainRx, we may contact you,
including by phone or email, using the contact information you provide us, make publicly available,
or that we have on record for your business.
- Transactional Information: If you initiate a transaction through any of our Websites or Services, to
the extent applicable (the “Transactable Sites”), we may collect and store information about you,
such as your name, phone number, address, email, and credit card information, as well as any other
information you provide to us, in order to process your transaction, send communications about them
to you, and populate forms for future transactions. This information may be shared with third
parties for the same purposes. StrainRx does not disclose your personal information to third parties
for the purpose of directly marketing their services to you unless you first agree to such
disclosure that may advertise content directly to you on behalf of such parties. When you submit
credit card numbers, we encrypt that information using industry standard technology. If you write
reviews about businesses with which you transact through the Websites or Services, we may publicly
display the fact that you transacted with those businesses.
- We collect non-personal information from you while you are browsing in the Websites. This
information may include IP addresses to help analyze system administration, to gather broad
demographic information, to enable ads to reach the right individuals, to report
non-personal information to our advertisers, and to monitor the level of activity on
StrainRx. The information we collect from you visiting the Transactable Sites may include
the URLs they came from, their IP addresses, the date and time of their visit or order, the
number of visits and orders, the number of visits per browsing session, the server type, the
operating system and browser type used to come to the site, the country, state and telephone
area code where their servers are located, the pages and page titles of our site that
visitors viewed during their visit, whether the visitor’s computer is enabled for Java or
cookies, browser language, applications and plug-ins, and any search terms entered on
- For individuals making purchases through the Transactable Sites, we may collect personal
information that is reasonably necessary for third-party sellers to ship the products to
you, verify your identity and eligibility to receive such products or services and to
communicate with you regarding purchases and any issues that may arise in connection with
your purchase. This personal information includes your “ship to” information and your e-mail
address. For product vendors and listing clients, we may collect information that is
reasonably necessary for users to communicate with you regarding the purchases and shipment
of goods and services purchased from you and any issues that may arise in connection with
their purchase. This personal information includes the seller information provided during
your listing or vendor registration and your e-mail address. When you make a purchase
through the Transactable Sites, we may collect and maintain personal information from you,
such as your name, e-mail address, billing address, shipping address, telephone number,
product selections, credit card or other payment information, order number, referring URL,
IP address, page you bought from and a password. We collect this information, and other
fulfillment of your order, to facilitate the communication with you about your order and to
send you promotional materials. Before confirming your order, you will have the opportunity
to review the product order form and make changes and additions to the information it
contains and these changes will be automatically kept for future use. We may require
additional verifications or information from you before accepting any order.
- Activity: We may store information about your use of the Websites or Services, such as your search
activity, the pages you view, the actions you take, the date and time of your visit, businesses you
call or email using our mobile applications, and purchases you make through the Transactable Sites.
We also may store information that your computer or mobile device provides to us in connection with
your use of the Websites, Services or Transactable Sites, such as your browser type, type of
computer or mobile device, browser language, IP address, mobile carrier, phone number, unique device
identifier, advertising identifier, location (including geolocation, beacon based location, and GPS
location), and requested and referring URLs. You may be able to disallow our use of certain location
data through your device or browser settings, for example by disabling “Location Services” for the
StrainRx application in iOS privacy settings.
objects such as HTML5 and Flash (sometimes called "flash cookies"), advertising identifiers (including
mobile identifiers such as Apple’s IDFA or Google’s Advertising ID) and similar technology (“Cookies”) in
connection with your use of the Websites or Services, third party websites, Transactable Sites and mobile
applications. Cookies may have unique identifiers, and reside, among other places, on your computer or
mobile device, in emails we send to you, and on our web pages. Cookies may transmit information about you
and your use of the Websites or Services, such as your browser type, search preferences, IP address, data
relating to advertisements that have been displayed to you or that you have clicked on, and the date and
time of your use. Cookies may be persistent or stored only during an individual session.
Our uses for these technologies fall into one of the following general categories:
required for the proper operation of our Websites, Services and relevant applications, features and
tools. This includes technologies that allow you to access our Service, applications, and tools;
that are required to identify irregular site behavior, prevent fraudulent activity and improve
security; or, that allow you to use our other ancillary functions such as shopping carts, saved
searches, or similar features;
performance of our Websites, Services and relevant applications, features and tools, including as
part of our analytic practices to help us understand how our visitors use our Websites, determine if
you have interacted with our messaging, determine whether you have viewed an item or link, to
improve our Website content, applications, products, Services or tools, or in the creation of new
Website content, applications, products, Services or tools;
to offer you enhanced functionality when accessing or using our Websites, applications, products,
Services, features and tools. This may include identifying you when you sign into our Websites or
Services or keeping track of your specified preferences, interests, or past items viewed so that we
may enhance the presentation of content on our Websites or Services or create new Website content,
applications, products, Services, features or tools;
- Advertising or Targeting-Related. We may use first-party or third-party cookies and web beacons to
deliver content, including ads relevant to your interests, on our sites or on third party sites.
This involves using technologies to understand the usefulness to you of the advertisements and
content that has been delivered to you, such as whether you have clicked on an advertisement.
develop new content, Websites, applications, products, Services, features and tools. This may
include keeping track of your preferences, interests and behaviors and data relating to
advertisements that have been displayed to you or that you have clicked on.
This table helps describe the various reasons for our usages of cookies:
||Intended to make the Websites, Services and Transactable Sites work in the best way possible,
ensuring that we exceed your expectations. For example, we use a Cookie that tells us whether
you have signed up and created a user profile yet.
|Authentication, Security, and Compliance
||Intended to prevent fraud, protect your data from unauthorized parties, and comply with legal
||Intended to remember information about how you prefer the Websites or Services to behave and
look. For example, we use a Cookie that tells us whether you have declined to allow us to use
your phone’s geolocation data.
||Intended to allow or prevent notices of information or options that we think could improve your
use of the Websites or Services. For example, we use a Cookie that stops us from showing you the
signup notification information if you have already seen it.
||Intended to make advertising more relevant to users and more valuable to advertisers. For
displayed to you based on your visits to other websites, or to tell us if you have recently
clicked on a specific advertisement.
||Intended to help us understand how visitors use the Websites, Services and Transactable Sites,
the effectiveness of certain advertisements, what kind of customer typically accesses the
Websites or Services, and what specific promotions yield the best results. For example, we use a
Cookie that tells us how our search suggestions correlate to your interactions with the search
It may be possible to disable some (but not all) Cookies through
your device or browser settings, but doing so may affect the functionality of the Websites, Services and
Transactable Sites. The method for disabling Cookies may vary by device and browser, but can usually be
found in preferences or security settings. For flash cookies, you can manage your privacy settings by
visiting the Adobe Macromedia site, located
Third parties may receive information about you as follows:
the same type of information for the same purposes as StrainRx does for itself. In doing so,
StrainRx adheres to the Digital Advertising Alliance’s Self-Regulatory Principles for Online
Behavioral Advertising. Third parties may be able to associate the information they collect with
other information they have about you from other sources. We do not necessarily have access to or
control over the Cookies they use, but you may be able to opt out of some of their practices by
visiting the following links:
Network Advertising Initiative,
Digital Advertising Alliance.
Please note that opting out does not prevent the display of all advertisements to you.
Additionally, we may share non-personally identifiable information from or about you with third
parties, such as location data, advertising identifiers, or a cryptographic hash of a common User
Account identifier (such as an email address), to facilitate the display of targeted advertising.
You may be able to limit our sharing of some of this information through your mobile device
settings, as described in Section 2 above.
- Service Providers: We may rely on third party providers to support or provide some of the features
and options that are available through the Websites, Services or Transactable Sites. We may also
rely on third party providers to perform certain services for us in connection with your use of the
Websites or Services, such as communications and hosting services, network security, technical and
customer support, tracking and reporting functions, quality assurance testing, payment processing,
our own marketing of the Websites or Services, promotional and contest features, Transactable Sites’
product listings and brand management, and other functions. We may share information from or about
you with these third party providers so that they can perform their services or complete your
requests. These third party providers may share information with us that they obtain from or about
you in connection with providing their services or completing your requests. Third party providers
may also share this information with their subsidiaries, joint ventures, affiliates, partners or
other companies under common control. Some of our web pages utilize framing techniques to serve
content to you from our third party providers, while preserving the look and feel of the Websites or
Services. In such cases, please note that the information you provide is being provided to the third
- Aggregate Information: We may share user information in the aggregate with third parties, such as
advertisers, brand managers and content distributors. For example, we may disclose the number of
users that have been exposed to, or clicked on, advertisements, or certain products available in the
Transactable Sites or the general characteristics of such users.
- Business Transfers: We may share information from or about you with our subsidiaries, affiliates,
partners, joint ventures, or other companies under common control, in which case we will require
of our assets, that company will possess the same information, and will assume the rights and
- Businesses on StrainRx: We may share information from or about you (such as your age and gender),
your devices, and your use of the Websites, Services and/or Transactable Sites (such as which
businesses you bookmark or call) with businesses listed on StrainRx. You may adjust your settings to
increase or decrease the amount of information we share. Keep in mind that businesses may see your
Public Content (as defined in Section 2(b) above) and receive information about your transactions
with them in the Transactable Sites, regardless of your settings. Additionally, if you make a phone
call to a business through or in connection with your use of the Websites or Services, we may share
basic information about your call with the business that you contacted, such as the date and time of
your call and your phone number (and other information that would have been available to the
business had you contacted them directly, and not through the Websites or Services). You may be able
to limit our ability to collect and share your phone number through your phone’s settings or phone
- Investigations: We may investigate and disclose information from or about you if we have a good
faith belief that such investigation or disclosure: (a) is reasonably necessary to comply with
federal, state or local legal process and law enforcement instructions and orders, such as a search
warrant, subpoena, statute, judicial proceeding, or other legal process served on us; (b) is helpful
to prevent, investigate, or identify possible wrongdoing in connection with the Websites, Services
or Transactable Sites; or (c) protects our rights, reputation, property, or that of our users,
affiliates, clients, partners or the public, such as disclosures in connection with our Consumer
Alerts program. If you flag or otherwise complain to StrainRx about content available through the
Websites, Services or items on the Transactable Sites, we may share the substance of your complaint
with the contributor of that content or product in order to provide an opportunity for the
contributor to respond and/or remedy the situation.
- Links: The Websites or Services may contain links to unaffiliated third party services. Except as
set forth herein, we do not share your personal information with them, and are not responsible for
their privacy practices. We suggest you read the privacy policies on or applicable to all such third
- Sweepstakes, Contests and Promotions: We may sometimes offer sweepstakes, contests, and other
promotions (any, a "Promotion") through the Websites or Services that may require registration. By
participating in a Promotion, you are agreeing to the official rules that govern that Promotion,
which may contain specific requirements of you, including, allowing the sponsor of the Promotion to
use your name, voice and/or likeness in advertising or marketing associated with the Promotion. If
you choose to enter a Promotion, personal information may be disclosed to third parties or the
public in connection with the administration of such Promotion, including, in connection with winner
selection, prize fulfillment, and as required by law or permitted by the Promotion's official rules,
such as on a winner’s list.
Please Note: If you agree to accept a Promotion from our third party service providers or any third party
merchant, then you will receive e-mails separately from them and all information that you choose to disclose
to them will be subject to their individual and separate privacy policies. If you later decide that you no
longer want to receive their e-mails, then you will need to follow their own specific opt-out instructions.
Following our directions for opting out of e-mail notifications and disclosure of personal information will
not opt you out of third party disclosures and related promotional communications.
We believe you should have the ability to access and edit the personal information
you provide to us. You are responsible for maintaining the accuracy of the information you submit to us,
such as your contact information that was provided as part of your registration with our Websites or
Services. The Websites or Services may allow you to review, correct or update personal information you have
provided through the Websites or Services’ forms or otherwise. We will make good faith efforts to make
requested changes in our then-active databases as soon as reasonably practicable. Please note that it is not
always possible to completely remove or delete all of your information from our databases and that residual
data may remain on backup media or for other reasons. Also, any public postings or other communications you
have made on the Websites or Services such as in forums or blogs cannot generally be removed. When you edit
your personal information or change your preferences on the Websites or Services, information that you
remove may persist internally for our own administrative purposes.
You may cancel or modify our e-mail marketing communications you receive from us by
following the instructions contained within our promotional e-mails or in some cases by logging into your
User Account and changing your communication preferences. This will not affect subsequent subscriptions and
if your opt-out preferences are limited to certain types of e-mails, the opt-out will be so limited.
Subsequent or different subscriptions will remain unaffected. Please note that we reserve the right to send
you certain communications relating to your User Account or use of our Websites or Services, such as
administrative and service announcements, and these transactional User Account messages may be unaffected
even if you choose to opt-out from receiving our marketing communications.
For those users utilizing the Transactable Sites’ online ordering feature, you can
review, change, or delete the information you have submitted. You may ask to have information on your User
Account deleted or removed; however, because we keep track of past purchases, you cannot delete information
associated with past purchases. Also, as a security measure, we “back up” the data stored on our systems,
ensuring that such prior information cannot be completely removed from our databases. As a result, you
should not expect that all of your personal information will be completely removed from our backed-up or
After you have confirmed the closing of your User Account we may retain information
may retain information to prevent, investigate, or identify possible wrongdoing in connection with the
Websites, Services or Transactable Sites or to comply with legal obligations. Please note that if a business
is removed, and then reinstated at a later date, it will retain all of its previous reviews, ratings and
As part of using the Services, users may submit electronic data or information they
possess about their customers to the Websites and/or Services ("Customer Data") for various purposes,
including hosting and processing purposes in connection with the Services. Customer Data may include
personal information, including, but not limited to, the name, location and email address of such customer.
Any uses of the Customer Data by StrainRx are done so pursuant and subject to the terms of StrainRx’
individual has been submitted to us by a user of any of the Services as Customer Data and you wish to
exercise any rights you may have to access, correct, amend or delete such data, please inquire with the user
(or his/her organization) directly. If an authorized user requests that we update or remove the Customer
Data in question and the user has no ability to do so via use of the Services, we will acknowledge their
request within 30 days. All inquiries relating to this Section 7 should be directed to us in accordance with
Section 10 below.
The Websites or Services is intended for adults only and requires that users be no
less than eighteen (18) years of age. Please note that certain of the Websites and Services require you to
be at least twenty-one (21) years of age to access and use such Websites and Services. Please check the
applicable terms and conditions for such Websites and Services for further information. Individuals under
the age of eighteen (18) (or twenty-one (21) for applicable Websites and Services) are prohibited from
creating a User Account and profile, accessing the Websites or Services and/or purchasing products on the
Transactable Sites. If you become aware that an underage user has created a User Account using false, stolen
or otherwise misleading information, please contact us immediately at
We follow generally accepted industry standards to protect the personal information
submitted to us, both during transmission and once we receive it. This includes using Security Sockets
Layers (SSL) software, which is software that encrypts the information you input. However, no method of
transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure.
Therefore, while we strive to use commercially acceptable means to protect your personal information, we
cannot guarantee its absolute security.
To most efficiently serve you when placing orders through our Transactable Sites
site, credit card transactions and order fulfillment are handled by established third party banking
managers, processing agents and distribution institutions. They receive the information needed to verify and
authorize your credit card or other payment information and to process and ship your order. Within the
Transactable Sites, your information is kept on password protected, limited access servers. Wherever
possible and applicable, the Transactable Sites’ servers reside behind a corporate firewall that maintains
controls on access to the system from both our internal network and the Internet.
us via email at privacy@StrainRx.co
or write to us at the following
Attn: Data Privacy Manager
8033 Sunset Blvd., #869
Los Angeles, CA 90046
If you are located outside of the United States, please be aware that information we
collect, including, but not limited to, personal information, will be transferred to, and processed, stored
and used within the United States. The data protection laws in the United States may differ from those of
the country in which you are located, and your personal information may be subject to access requests from
governments, courts, or law enforcement in the United States according to laws of the United States. By
using the Websites or Services or providing us with any information, you consent to the transfer to, and
processing, usage, sharing and storage of your information, including personal information, in the United
Please note that we take the privacy of our users seriously and therefore take steps
to safeguard your personal information, including assuring an adequate level of data protection in
accordance with international standards. If you would like additional information about your personal data
and its use in connection with the Websites and Services, including revising any incorrect information,
please contact the Data Privacy Manager at the address in Section 10 above. We will take such steps as we
deem necessary to confirm your identity before sharing any personal data with you. We will respond to proper
and confirmed requests relating to personal data within thirty (30) days, or as otherwise required by
applicable law. If you are not satisfied with the way your request was handled, you may refer your request
to your country’s data management authority. In the European Union, any such request should be directed to
the Irish Data Protection Commissioner.
California residents may request a list of certain third parties to which we have
disclosed personally identifiable information about you for their own direct marketing purposes. You may
make one request per calendar year. In your request, please attest to the fact that you are a California
resident and provide a current California address for your response. You may request this information in
writing by contacting us at privacy@StrainRx.co
Please allow up to thirty (30) days for a response.
StrainRx does track its customers over time and across third party websites to
provide intelligent advertising, and does not respond to Do Not Track (“DNT”) signals. In addition, some
third party sites may keep track of your browsing activities when they serve you content, which enables them
to tailor what they present to you. If you are visiting such sites, your web browser may allow you to set
the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be
tracked. Please review your web browser’s internet options for more details.